Thank you for visiting and shopping at Cena de Vino. Following are the terms and conditions that constitute our Shipping Policy.
*We currently do not ship outside Nigeria.
However,customers in the US can make purchases from here.
SHIPMENT PROCESSING TIME
We do our best to get your packages to you as soon as possible.
All orders are processed and delivered within 2-7 business days.
Orders are not shipped or delivered on weekends or holidays. Orders you place with us on Saturday or Sunday may not be processed until Monday.
Delivery delays can occasionally occur. However, if there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation Email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours after your purchase.
Cena de Vino is not liable for any product damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. You can also contact us to help smoothen the process.